Hardware wallet, Bitcoin coin, and recovery plate

Safety centre / calm beats fast

Stop.
Check.
Then sign.

Crypto security is not about memorising every scam. It is about recognising pressure and using the same deliberate routine every time.

Protect the keysRead the requestProve the route

Think something is wrong?

Protect what remains first.

01

Stop interacting

02

Use a clean device

03

Move or revoke

04

Preserve evidence

Open the complete incident-response guide →

Recognise the script

Different story. Same four levers.

01

Pressure

Act now or lose access. Claim before the timer ends. Move funds while the caller stays on the line.

02

Authority

A fake support agent, company, regulator, celebrity, employer, or investigator tells you to trust the role.

03

Reward

Free tokens, guaranteed returns, a refund, a job, or recovered funds make the next action feel worth the risk.

04

Secrecy

You are told not to contact the organisation, not to tell family, or not to interrupt a confidential process.

The safest move is often to break the communication channel. Do not use the link, QR code, phone number, or account supplied in the message. Contact the organisation independently.

The three-pause routine

A repeatable check beats a perfect memory.

01 / Before you connect

Verify the place

  • Reach the site independently
  • Check the complete domain
  • Use a low-value wallet for unfamiliar apps
  • Know why the connection is needed

02 / Before you sign

Read the permission

  • Name the action you expect
  • Check network, contract, token, and amount
  • Reduce excessive spending caps
  • Reject an unclear or surprising request

03 / Before you send

Prove the route

  • Confirm the recipient independently
  • Match the network on both sides
  • Send a small test first
  • Wait for receipt before sending more

Five hard lines

Never means never.

  1. 01Enter a recovery phrase into a website to connect, verify, claim, migrate, or unlock anything.
  2. 02Let an unexpected support agent remotely control your screen or device.
  3. 03Move money to a new wallet because a caller says your current account is unsafe.
  4. 04Assume a wallet warning makes every other request safe, or that no warning means no risk.
  5. 05Pay an unsolicited recovery service that guarantees it can reverse a blockchain transaction.